Warranty Policy

1. Overview

MOZA Racing warrants that products purchased from www.mozaracing.com are free from defects in materials and workmanship under normal use during the applicable warranty period.

This warranty applies only to original, genuine, and unmodified products. It does not cover damage caused by improper installation, misuse, abuse, accidents, negligence, unauthorized modifications, or normal wear and tear over time.

If a product is found to have a defect covered by this warranty, MOZA Racing will, at its discretion, repair, replace, or refund the product.

For more details regarding repairs, exchanges, and returns, please refer to our After-Sales Service Policy.

---

2. Extended Warranty for MOZA Wheel Bases

To further enhance your experience and reaffirm our commitment to product quality and long-term support, all MOZA Wheel Bases & Flight Bases now come with a 2-year warranty (extended by 1 additional year).

Key notes:

• The total warranty period for MOZA Wheel Bases is 24 months

• This extended warranty applies only to purchases made through MOZA official channels and authorized distributors

• Warranty periods for all other products remain unchanged

Please refer to the tables below for detailed warranty coverage by product category.

---

3. Warranty Period by Product

Warranty periods vary depending on product type, materials, usage rate, and availability of spare parts.

Racing Simulation Products

Products	Components	Warranty period
Wheel Bases	Main Body	24 Months
	Power Supply	12 Months
	Cable	6 Months
	Accessories	Not Applicable
Steering/Racing Wheels	Main Body	12 Months
	Accessories	Not Applicable
Pedals	Main Body	12 Months
	Cable	6 Months
	Accessories	Not Applicable
Digital Dash	Main Body	12 Months
	Accessories	Not Applicable
Extension Rod	/	12 Months
Quick Release Adapter	/	12 Months
E-stop Switch	/	12 Months
HGP Shifter	/	12 Months
HBP Handbrake	/	12 Months
Universal Hub Kit	/	12 Months
Table Clamp	/	Not Applicable
Fixed Clamp	/	Not Applicable
Side Mount Bracket	/	Not Applicable
4 Pin to 3 Pin Adapter	/	Not Applicable

Flight Simulation Products

Products	Components	Warranty period
Flight Bases	Main Body	24 Months
	Accessories	Not Applicable
Flightsticks & Yokes	Main Body	12 Months
	Accessories	Not Applicable
Throttle Panel	Main Body	12 Months
	Accessories	Not Applicable
Control Panel	Main Body	12 Months
	Accessories	Not Applicable
Table Clamp	/	6 Months
Flight Accessories	/	Not Applicable

Accessories generally refer to non-electronic or consumable items and are not covered under the warranty unless otherwise stated.

---

4. Shipping, Repair, and Responsibility

• Customers are responsible for shipping costs when sending products back to MOZA Racing, once return permission has been granted.

• If the issue is confirmed to be a manufacturing or quality-related defect, MOZA Racing will cover:

  • Testing costs

  • Material costs

  • Labor costs

  • Return shipping costs for the repaired or replaced product

• If the issue is determined not to be covered by warranty, MOZA Racing will contact the customer to:

  • Obtain approval for paid repair, or

  • Arrange return of the product at the customer’s expense

---

5. How to Obtain Warranty Service (RMA Process)

If your product is within the warranty period and requires service:

1. Please contact support@mozaracing.com to request a Return Merchandise Authorization (RMA) number

2. Ship the product to the designated address with all required documentation

3. Once received and inspected, MOZA Racing will proceed with repair, replacement, or refund as applicable

Refunds (if approved) are typically processed within 5–7 business days after the returned item has been received and confirmed.

---

6. Refund & Sales Channel Policy

• Refund services are provided only for purchases made through the MOZA Racing Official Store

• Orders placed through third-party websites or retail stores are not eligible for refunds through MOZA Racing

• For third-party purchases, customers should contact the original seller directly
  (Warranty service may still apply, depending on the seller and region)

---

7. Contact Information

For warranty service or technical support inquiries, please contact:

Email: support@mozaracing.com