After-sales Policy

Warranty Policy

MOZA Racing warranty covers all defects in materials and workmanship for all products sold by http://www.mozaracing.com. Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by improper deployment, misuse, accidents, neglect, or the natural breakdown of materials over time. Products should be returned to us for evaluation. Items with defects in materials and workmanship will be repaired, exchanged, or refunded. For more information about repair, exchange, and returns, please visit our website’s return policy.

 

Warranty Period

At MOZA Racing, we offer a lifetime warranty and limited warranty for different products varying on the materials, workmanship, usage rate, and availability of the spare parts for each product. Details as below:

Products	Components	Warranty period
Wheel Bases	Main Body	24 Months
	Power Supply	24 Months
	Cable	6 Months
	Accessories	Not Applicable
Steering/Racing Wheels	Main Body	12 Months
	Accessories	Not Applicable
Pedals	Main Body	12 Months
	Cable	6 Months
	Accessories	Not Applicable
Digital Dash	Main Body	12 Months
	Accessories	Not Applicable
Extension Rod	/	12 Months
Quick Release Adapter	/	12 Months
E-stop Switch	/	12 Months
HGP Shifter	/	12 Months
HBP Handbrake	/	12 Months
Universal Hub Kit	/	12 Months
Table Clamp	/	Not Applicable
Fixed Clamp	/	Not Applicable
Side Mount Bracket	/	Not Applicable
4 Pin to 3 Pin Adapter	/	Not Applicable

Consumers are responsible for the shipping costs when sending their product(s) back if permission is granted by Gudsen, 

Technical Support will examine and identify the problem and responsibility; Gudsen will cover all the test costs, material costs, labor costs, and delivery fees when sending the repaired product back to customers if it is a quality problem.

If the product is deemed not to be covered by this warranty, we will contact the customer to accept the repair cost, or on its option, have the product returned to the customer;

Consumers can contact  support@mozaracing.com  for more details about the maintenance process;

 

How to Get Warranty Services?

For products under warranty service, once you have made a decision to return items, please email support@mozaracing.com to get a Return Merchandise Authorization (RMA) number. Once we have received your return with all required documents, you will receive a refund that is in stock within 5-7 business days or refunded within 7 business days.

For more information about Exchanges and Returns, please visit our website’s after-service policy.

*We only provide refund service for orders from

MOZA Racing Official Store  https://www.mozaracing.com. For orders from third-party websites or stores, we do not support refund service and we suggest you contact your original seller.